Clearer View

After having a chat with JACYS, i feel so much better. Thanks JACYS! =)

Lost Friendship

It's painful and hurting to have lost another friendship... another person whom you feel he's worthy of befriending... But since he has made this decision, I can only say I'm very upset. Maybe guys are more bo chup when it comes to this kind of thing bah... To them, it's just peanuts, but to us girls, we place heavy value on all relationships.

He's just being self-centred and hard hearted. He does not care about how other feels. Lack of consideration. Can't be bothered to understand the other party is your weakness. Your continued stubbornness and attitude need to be changed. Human beings need to change for the better, not to stand to his rigid principles.

Anyway, you've decided the outcome yourself. I respect your decision. I only can wait for time to heal everything...

结束了

事情已结束。没有开始过，哪来的结束。很难过，但得懂得接受。也许睡起来，会觉得好一些；或许会更糟糕，我也不知道。Everything is back to square one. There's nothing to look forward to.

29 Sep 2007

有些事情是很难理解的。我真的不知道为什么总是得到这种对待。我觉得好累。事情是应该这样处理吗? 我怎么总是排在最后? 我怎么总是最后才会被记起呢? 难道大家都把我给遗忘了? 都说了嘛，他们把我当傻瓜、当后备。虽然能做后备也不错，但是我是贪心的；我不要做后备。当然，你们使我拒绝你们得到快感。有因必有果。是你们先做初一，可别怪我做十五…

So ungentleman!

I went to Lot 1 Home-Fix The D.I.Y store to buy a extension socket and made payment via credit card. Apparently the credit card terminal wasn't able to capture the credit card number when the cashier swiped my card. There was a male customer behind me and he had not finalised his shopping items. He took out his UOB credit card for payment as well. Then he went to shop for his items again and quickly came back.

In the meantime, I quickly changed to another credit card for payment. This time, it seems the machine was able to capture something. Just then, the male customer asked "Can you make it faster?"

The cashier replied "The transaction is in progress."

The male customer asked again "Would it be faster if I make payment in cash?"

I looked at him. What the hell are you trying to hint? I'm not the one who is slow, ok? Can't you just WAIT?! W-A-I-T WAIT!! It's not even more than 5 mins that all these happened.

The cashier didn't know how to use the credit card terminal and he seems so clumsy using it, didn't even know which button to press. And it could be the credit card machine that is faulty! To make things worse, the cashier asked me "Is your card over the limit?" I said loudly "NO!" I felt like telling him, "It's alright, I'll test my cards out in my office using our own credit card terminal and see if it's the problem with my credit cards or your credit card terminal."

Why would guys talk like that? Don't they have brains? It all drills down to the word "service"! And the male customer behind me, even if he's in a hurry, can't he just put in in a more polite manner "Excuse me, I'm in a hurry. Would you be able to process my payment first?" Rather than "Can you make it faster?"

Siao ah! I not happy lah! I don't want to let you pay first, can or not ah?!

Pissed... and really pissed....

Poor After-sales Service!

I bought a pair of shoes recently (Monday, 24 Sep) from a famous shoe shop in Parco Bugis Junction

And guess what? I've only worn for one day (Tuesday) and part of the ornament (chain of glittering studs) came off from the shoe!

As I was meeting a friend near Bugis area after work, I decided to go back to the shop to ask the staff to have the ornament glued back to the shoe before I go for my appointment.

To my disappointment, they told me they did not have any glue in the shop. Then I had to walk with care for the rest of the evening for fear that the chain might drop off anytime while walking. Then it would be a waste to spend $39.90 on a pair of shoes without the chain of studs, which I could have bought from any other shoe shops at a much lower price!

My friend told me that I could have asked them to change a new pair of shoes for me. But do you think they would want to replace a new pair of shoes for me? I doubt so...

I wrote in to feedback on their poor after-sales service. I received their reply shortly after. The email wasn't replied with a "Re: Poor After-sales Service" but a "Fw: Poor After-sales Service".

"We do provide after-sales services on some shoe repairs and change of heel caps, etc. However these are to be sent back to our head office for merchandise varification on case of repiars with approximately 2-3 weeks processing.

I understand your fustrations on the ornaments of the shoe which came off within the day. Currently our shop staff does not do such services. However, your feedback will be posted to the management for consideration."

Firstly, there's so many spelling mistakes in the reply. Apparently, the person can't be bothered to read through what she has replied.

Secondly, the after-sales service was not properly planned at all. Probably this applies to other shoe shops as well, I don't know.... But if it's just the chain that has dropped off, they still need to send the shoe back to the head office and wait for another 2-3 weeks before I can retrieve my shoes... isn't it a little too long time to process?

Thirdly, the email address to write to was different for a member and a non-member. Probably I was writing as a non-member, that's why such a reply.

I do not entrust those shoe shops to take back my shoes for repairs anymore. Last year November, I bought a pair of shoes from Tinkle Bell, now known as Tinkle Toes. As the shoes were too tight, I sent the shoes to the shoe shop. They also told me there's no expansion tool in their shop and had to take back to their headquarters to expand my shoes.

And guess what? Two weeks later, they called and asked if I had taken back my shoes. I told them NO. Obviously they had misplaced my shoes and they couldn't find it anywhere in their store.

It was until the following year (Year 2007) that they called and still assured me that they would find my shoes for me. They could have just replaced a new pair of shoes for me, what's so difficult?

This dragged on for another two weeks before they finally were willing to compensate me with a new pair of shoes.

This just made me remember that I've yet to receive the the member card which Tinkle Toes had promised from last year when I bought the shoes. See how 'efficient' they are? Already past 10 months but the member card is still not processed. When I enquire, they told me it'll take some time because there's only one staff doing the member card processing.

Well... my problem is it? They should have come up with some solutions rather then keep the customers waiting! I wonder if all these should be brought to the Press Forums so that better services can be provided.

Alan told me it's a small matter and because this is Singapore, I can't expect much from good after-sales service. Well... I told him too bad then... because I'm a local shopper and local shoppers like to complain!

P.S. Ask from me if you wanna see the whole email. Got more spelling mistakes inside!

26 Sep 2007

今天就这么地过去了。不知怎么的，很多事情我都看不顺眼、觉得不公平。也许是mood swing吧…

今天回到家里，发现有一双陌生的鞋子在门外。原来是小弟的朋友来我们家。一踏进屋子里，整间家吵得很。两位把电脑音响开得超大声! 这可是我家啊! 你们年青人是想拆屋子是吗? 怎么把音乐声量开得那么大声…

吃晚餐的时候，妈妈说今天中午中医师帮她推拿手腕。前阵子出国的时候，她踩了个空，不小心从巴士的梯阶跌了下来。然后，她告诉我中医师说她的肾有点弱。这可让我担心了。不知到底是什么原因造成的。

YW今晚工作到9点钟。听说他们的学校有个seminar。我正在等着他回来，要告诉他什么事情惹得我今天那么生气。想必他应该没那么早回家吧。即使会到家了，他也应该累了吧，怎么会有闲情听我发牢骚? Anyway, 我也累了。该去睡觉了!

So lost...

The lost feeling is back again... Nobody seems to be free for me. I can log on MSN for the whole day, yet nobody will talk to me. I'm so freaking bored!! Nobody knows how it is like to be ignored by everyone.

I'll do that to everyone as well. I can't be bothered anymore. I'm just sick of it. Perhaps sick of life too. I feel so tired. Tomorrow is the start of another week. I dread going to work at times. Nothing much to do there too. I feel like I'm just like wasting my time. Sigh... why am I doing all these? Yet I don't know what I want. Sometimes, I'm just like a spare tyre. I'm only summoned when needed. Else I'd be dumped in the store. Perhaps... that's my life being a spare tyre.. hahaha.. sigh...

The Last Day

It was the last day of tuition for the student. She has been with me for the past 9 months. She's an obedient student, though careless at times with her work. Her parents have been very prompt with the tuition fees - the first family who has ever been so prompt in my 10 years of tutoring.

It's the 2nd day that he hasn't been online. Probably the game is really been over. Everything is back to square one again... Sigh...

My weekends

Tomorrow is Monday. It's starting of the week again!

How did I spend my weekends?

It was my offday on Saturday. As usual, I went to give tuition lesson in the morning, after which I went to the new dental clinic to book my dental appointment, which is scheduled on 29 September. Then I went to Lot 1 to shop, bought two tee shirts and a knee-length pants at Hang Ten, cost me $53.

It was already about 1pm when I left. I quickly took my lunch and log on to MSN again. There's always somebody there to chat with... it's just nice... =) ... perhaps, it would even be nicer to have someone contributing to the same blog, sharing their views... Sweet, isn't it? =)

Joanne told me about the website where I can view videos. It's similar to Youtube. I recommended to YW too and he found it much easier to use as compared to ppstream, as he couldn't read much of the Chinese words! LOL... think he needs supplementary class on Chinese.

I watched 100% Senorita and completed the show within two days! I started watching from about 11pm? All the way till 5am. Hehe... crazy right? But the show was so interesting that I gave chase lor... Probably I was too engrossed in the show as the actresses, I cried with them lor -.-" So sad...

I woke up at 1.30pm this morning! It's the first time that I woke up so late! After taken my lunch, I started watching again at 2pm till 5pm... To my dismay, the show wasn't completely uploaded. Sigh...

Actually feel kind of tired of what I'm currently doing now. I feel like taking a break, or even start from the beginning all over again.

If life is a game, I'd choose to press the restart button....